My ladyfriend and I really enjoy BJ's. There's lots of jibber-jabber on reviews below about it being crowded, being a chain, but they're doing it wrong. The time to enjoy a good BJ experience is a Sunday afternoon. Any time there's a sporting event on, they have 1/2 off beers, appetizers and personal pizzas. We have a few beers, some avocado eggrolls, kick-ass pizza with bacon and walk out paying $20. Now THAT'S a deal!
(5)
Daniel M.
My wife and I will go there probably more than any other place if we are just looking to have a night out. Love the TVs they always have sports tuned in and if you sit in the bar area most of the time you can just walk in and sit. They do get very busy in a flash so not always. They also have a reservation number you can call if you want to make sure you have a seat when you arrive. Very polite and accommodating staff. The last waiter we had seemed nice enough although maybe overwhelmed in the rush that arrived shortly after we did. I only say this because we had to flag him down more than once which I don't like to do...I understand getting busy but never forget about a customer! This is not the norm here but was worth mentioning. I love the selection of beers they have: lights, darks, exotics (or seasonal), They have always been informative when I wanted to try something new, explaining the favor and such. The food is pretty good overall as well. My personal favorite is the Chicken Alfredo!! So good! This last time I got the Parmesan crusted chicken and mashed potatoes. The chicken was cooked really good, soft and moist with a lemon sauce that was perfect with it. The potatoes, while real, left something to be desired because they had no flavor...throw something in...cheese, butter, salt, anything. My wife really enjoys the lettuce wraps on their appetizer menu. The artichoke and spinach dip was awesome, a must try. I don't even like spinach and I enjoyed this dish. The deserts should be world famous if they are not now. The P-zookie, oh wow I love this dessert so much. be warned it is great but very filling and rich. A warm chocolate chunk cookie on a warm pan with vanilla ice cream on top. I will continue to enjoy this Restaurant and recommend it to others as well! Cleaniness -- 5 stars Staff -- 4 stars Food -- 4 stars Atmosphere -- 4.5 stars Overall -- 4.3 stars
(4)
Celine S.
Terrific place to go hang out with friends.. watch a game.. have a wonderful dinner off of their really terrific menu!!! You just can't go wrong here! :-)
(5)
Leila M.
As of now, I've been to BJ's four times. My review is a conglomeration of these four visits. BJs is a glorified "holier than thou" Chilis with a lot more real estate, AWESOME BEER AND ALE SELECTION and a sincere attempt of providing good customer service while food quality is diverse but not exactly better for the price. 1) first time visit I went with a friend, Jimmy. Appetizers were good, and the servers and waiters were EXTREMELY kind and professional, VERY hospitable but still managed to mess up my order. I specifically said "I Do Not Eat Pork" and I ordered a wedge salad. The menu doesn't say the Iceberg Wedge Salad comes with bacon - but apparently, people don't understand pork = pig = bacon = ham. I dismissed this and they probably dismissed it too because I was with a friend. Jimmy is a good friend and a big guy, he ate his salad and mine while I waited for my kosher one. I ended up having my over-cooked steak with bacon on the baked side potato too (which needed to be returned). Sucked but oh well. Like I said - big guy and good hungry friend. And first time there. BTW - baked potatoes here are HUGE and well piled when you specify what you want on them. They have an extensive menu of baked potatoes as a whole meal. Oh, and PS - their Chili is not kosher either (it is pork). 2) Second visit - came back here with a good group of friends and sat at bar. GREAT service! FULL BAR and an AMAZING selection of beers and ales and you name it. I was very impressed. 3) Third visit: came to visit with my younger sister, hungry from soccer practice and since this is in my neck of the woods, took her to BJs. We both ordered the Iceberg Wedge Salad - ordered WITH NO BACON. She got a Turkey Burger and I ordered a MEDIUM RARE STEAK with a baked potato and again - with NO bacon. Guess what happened? Both Wedge Salads had bacon, my baked potato had bacon and someone cooked the fark out of that steak until it was leather. In all fairness, my sister LOVED her Turkey Burger w/ Avocado. I tasted her wedge fries while I waited for the steak and salad and they were AWESOME! But management realized they messed up, not once but thrice, so I have to give them credit for comping a good part of the bill and providing a free desert. She left there happy (I don't eat sweets). So we went back.... 4) Fourth visit - went again with my sister this past weekend to give it another shot. She ordered the BJ's Burger with wedge fries and a side Iceberg Salad. I ordered the Pot Roast Dish with a side Wedge Iceberg Salad. I specifically told the waiter that WE DO NOT WANT BACON on the salads!! Whargharbl@!@!$ Guess what happened (suspense and drum roll) I actually had a server other than our waiter put down TWO Iceberg Wedge Salads WITH (wait for it, wait for it....) BACON and say, "Salads WITHOUT bacon" in front of us! I was so dumbfounded I couldn't even respond to him. My sister suspected it but I wanted to give BJs the benefit of the doubt. We both laughed out loud! Sure enough, our salads had bacon on them. My guess, miscommunication between kitchen, management, waiters and staff. I know YOU probably love bacon, but I can't eat it. I just don't dig the pig. And if I request it not be on my salad, baked potato, or whatever, the kitchen should understand this. I've been very nice to this place so far because I really want to like it and I keep coming back. It's close by, the staff is awesome but sometimes they can be moronic, and I really like what they are trying to do - BUT I will NOT support the same mistake done again and again and again. That is the definition of insanity. GET IT RIGHT; after THREE fails with the same client the client will call it quits. Oh and on the food - again, BJs model is a hybrid between Cheescake Factory and Chilis. Still will return to see if I can Russian Roulette a favorite on their 20+ page menu, but so far, if you mess up a salad, I can't trust you on the main course, just yet. I'll be back because their food is not too far away but my patience may wear thin if the same issue is repeated.
(3)
David R.
I really like this place. It is kind of like what would happen if Disney Land did microbrews - pretty commercialized version of something we all love for being different. But they did it right. The food is good, there are big screens with sports everywhere, and the beer is really good. I love the beer sampler. I had the dark one and it was good and fun. What I really like is it is fun for me as a guy who likes beer, but I can bring the wife and kid. My 3 year old had chicken fingers and french fries shaped like smiley-faces. He enjoyed the lighting and looking at all of the stuff. My wife enjoyed her food and trying some of my beers. This is one of my favorite places if *dad gets to pick dinner.
(5)
Anne Marie N.
Not at all bad for a chain! Seriously! Maybe it's just my memory of the beer sampler talking, but I genuinely enjoyed myself here! If you like beer, it is absolutely worth a try, even if you're a big food snob and you never go to chains.They brew their own beer and the samplers are very fun. There is sure to be one you'll want to try and they're generous with their sample sizes too (think cups not shot glasses). I did actually eat something (ha) and that was nice as well. I ended up going with the Italian Market Salad which was really big and they didn't skimp on the ingredients. I hate when a restaurant serves me a salad and it's mostly iceberg lettuce with one tomato and one olive. Not so here. This is a great and filling salad that tasted really fresh and was covered in delicious olives and fresh mozzarella cheese plus artichokes and other veggies. It was super filling which was a pleasant surprise. Despite all this food and beer there was also room left for dessert so we gave their "Pizookie" a try. Stupid as the name is, this thing is freaking tasty. It's basically a freshly baked cookie sitting in a deep dish like a pizza and topped with ice cream. It's deliciously soft. You can't go wrong with this thing. Trust me. All in all this is a satisfying chain restaurant. I'm definitely liking it a lot more than other similar counterparts (Chilis, TGIFriday's etc.) and I'd definitely come back to try a red velvet Pizookie.
(3)
Eugene L.
Negra Modelo on tap. Was I dreaming? I've always been a fan of BJ's, good food, environment, comfy booths/tables, lots of tv's. I'm very excited for the north location in arbor walk closer to me, hope it doesn't dissappoint.
(5)
Glenn R.
Cheap lunch. Had a half flatbread pizza (Margarita) w/ salad for the under 575 calorie lunch and was somewhat satisfied. The main reason why it was under 575 calories was because the portions were so small. Service was fast, which is great for lunch.
(3)
Ted S.
This is a good place to eat "good" food. It's not fancy and some things I find questionable in popularity. I was told the deep dish pizza was quite good but found it way too doughy. The avocado eggrolls are really good though and so are the salads. In my experience eating here, seven out of ten times I have experienced a good quality/value/atmosphere. The other times not so much....but it's just a chain so my expectations aren't really too high. One thing that I did find really annoying is the policy on call ahead reservations. My family arrived without reservations one busy evening and I was told that the wait was about 20 minutes, which was fine. I expect a plus or minus of a bit, but when 30 minutes passed and I asked about our table, I was told that several parties that had called ahead had arrived and our place was taken, (at least four times) by these other parties. Our wait time was about 50 min. We never would have stayed had we known our wait time was over half an hour. I think it best to either have a reservation policy or don't, but don't punish waiting customers by extending their wait times more than double the initial time estimate. If it wasn't for the starving kid we would have left. It's a good place but not much more than a 20 minute wait kind of good. The same night we had the long wait was one of the three times that was really poor in terms of both service and food. It appears as though they can't handle busy. If they aren't overly busy it's three stars and if are it's one to two stars.
(3)
Eryk L.
The atmosphere is great, and inviting. We started off with the Avocado rolls. Fresh and delicious, just don't eat with a fork and knife. These little critters are better to eat with your hands. I can't remember exactly what I had but it was to die for, and I almost did from great taste. A Southern Chicken Steak or something was in front of me. Breaded chicken on golden mashed potatoes, corn and red peppers on the side.. OMG delicious... I will SO be back in a heart beat..
(5)
Chris D.
I don't what to say except consistent and excellent! I have been ordering BJ's through "Eat Out In" for some time now and I have tried many of their offerings. The pizza is eh, the burgers are alright but the entree's I've had have been perfect. The Jambalaya is a bit overpriced but better than any "cajun" restaurant. The Salmon, steak, ribs and pasta's are great, the cajun pasta is one of the best priced items on the menu imo. All in all, I love the food. The prices are not loveable but you're paying for consistency and not necessarily the absolutely quality one would expect for upwards of $14 meals. I highly recommend trying it!
(4)
Jayson H.
I go to BJ's about once a month. The food is always fantastic and they have some very good house beers. My personal favorites are; Great White Pizza and Parmesan Crusted Chicken with a Harvest Hefeweizen to wash it down. My girlfriend gets salads and house mixed drinks which she always enjoys. I have never had any problems with the food.... when It was brought out correctly. Which brings me to my only complaint... Service. Either they don't train enough or they don't care enough to make sure their servers are attentive enough to get orders right and follow up with their tables. I've had issues on many occasions where service was slow or just unprofessional. It doesn't keep me from coming back because the food and beers are that good. It also helps to have a wall of TV's in the bar for me to watch my sports. If you are going on a Friday or Saturday make sure you call ahead to get your name on the list. They have up to an hour wait most Fri and Sat nights. The bar is always first come first serve so even if you are on the list, you can often get a table in the large bar area before you are called up.
(4)
Beth T.
Terrible food and rude staff... lame bartender with an additude... was there 3 hours and only served 2 drinks while sitting at bar. I will never return! Way better places in town to bother wasting time at this place!
(1)
Bekah D.
Blah food, but decent beer on draft!
(3)
Danielle M.
THE WORST SERVICE OF MY LIFE AT ANY RESTAURANT. If I could give 0 stars or negative stars I would. Our waiter completely ignored us after our drink order. It took 40 minutes to bring us sweetener for our teas. We got our food 45 minutes after ordering and of course my pizza was wrong. My wife's pasta had a hair in it and it took another 10 min before I was even able to flag someone down. After waiting another 40 min we still didn't have the pasta and asked for our check. My wife and daughter never got their food. The waiter said smuggly "at least you don't have to pay for your dinner." Needless to say I was fuming and my wife had to calm me down before we left. WE WERE COMPLETELY IGNORED BY EVERYWHERE PERSON WORKIMG, RECEIVED THE WRONG FOOD, HAD A HAIR IN THE FOOD, AND LEFT HUNGRY!!! Luckily Wendy's was close and they actually know how to give the right order. Freaking horrible horrible horrible. Never will return.
(1)
Ana C.
Great service and great food!! First time coming here but will definitely be coming back!
(5)
Jennifer O.
Yeeeecccch. I'll give them 1 star for decent atmosphere and service, and another star for decent beer. I tried the Jeremiah Red which was tasty, and my dining companions had the Blonde which everyone seemed to enjoy. But as a restaurant, this place just doesn't deliver. I ordered a pasta dish thinking that an extensive pasta selection on their menu meant they knew what they were doing. My mistake! The "chardonnay shrimp" pasta now holds the distinction of being the single worst pasta dish I've ever ordered in a restaurant. "Bland" is far too generous a word for the sauce that this pasta was swimming in. Not creamy, not cheesy, not tomatoe-y, and certainly not as flavorful as the word "chardonnay" in the title would imply. I've had better pasta sauce from a JAR, but I paid $14.95 for this "creation" -- talk about an expensive mistake. My boyfriend ordered a meatloaf sandwich that ranked somewhere between Lean Cuisine and Stouffer's on the meatloaf spectrum of deliciousness. What a disappointment. One beer, one appetizer, 2 entrees, and some tax + plus tip later, I was out $61 and wishing that I had gone to Carraba's, or even Cheesecake Factory. Don't reward lazy, uninspired, California chain cuisine.
(2)
Carolyn N.
I have consistently had excellent service and food at this BJs location. Love the Sweet Pig deep dish and a Buffalo Bite. Amazing meatloaf too. Great HH 3-7 Mon-Fri offers 1/2 price personal pizzas and $1 off their pints, love their Porter, Stout and Pale Ale. They recently started a Rewards Program and sent emails with news and special offers, worth the effort to sign up
(5)
Shea S.
It's not often I give a chain like this such high remarks, but to me it has earned it. I've been to a couple of BJ's and have really enjoyed it each time. Their beer is actually really good; way better than most of the Rock Bottoms I've been to. Be sure to get the red, as it may be the best red I've had. The food is also really good, and the menu seems like it's a mile long. Seriously, the toughest decision you'll have all day is what on earth you're in the mood for. Pizza? Yeah, there's like five million styles and kinds. Burgers? Yes please. Seafood? Beer battered of course. Pasta? All kinds. And it goes on and on...to dessert. If you somehow have room, and friendly assistants, get some form of Pizookie. And no, I'm not going to explain what on earth a Pizookie is, but you'll thank me later for getting one. And it gets awesomer. I'm told that whenever there's a game on (any game), it's happy hour (this may be only the Austin location). Good beer, endless food options, and sports on the boob tube. Why am I at home writing this and not at BJ's?
(4)
Claud Byron Y.
After having driven past this place a few times, and having my curiosity peaked, I looked at their website and found that they have one of my favorite items: Micro-Brewery selections! My Wife recommended that we stop by and I was all for it. When we arrived, we were greeted very politely and professionally and shown to our Table. The setting was very clean, the noise level was very nice for the time we were there (Approx 1pm). Our Servers name was Lisa and she was such a cutie. What a wonderful personality and very friendly. She kidded with us and helped us understand the specials and Beer of the Day selections. She made us feel very welcome to be there. The food came out fresh, hot and plated well. My Wife ordered one of the Personal Pizza's and it looked great, and tasted great also. She enjoyed both the size (Not too big, not too small, Just right!), and the Flavor. She also had one of the Peach Beverages and she mentioned that it tasted very good. I ordered the Bacon and Bleu Burger with wedge fries and I couldn't have been happier with it. The Angus beef was done to my liking and the flavor combination was great. Sometimes you get a burger like this and they tend to put too much Bleu Cheese on it and it gets overpowered. This wasn't the case. It had just the right amount of cheese, and bacon to make it a very enjoyable burger. Again, what made our visit to BJ's so enjoyable was our Server. Lisa was funny, cute, entertaining and knowledgeable. Her smile was nice to see, and it was real, not just for our table, but all the time. When we dine out, whether it is a fast food stop, or a more elegant dining experience, or anything between, it's always a joy and a pleasure to have a positive experience across the board. For this, we want to thank all the Staff at the Brodie location for showing up with their A-Game and making our visit fun, positive and enjoyable. Thanks LISA!!! You were/are Awesome!!!! Hope to have you as our Server again, and again!!!!
(4)
Heather L.
We miss you!!!! Now that we live in North Austin, we haven't been to this location in quite a while. BUT this is the best BJ's location in town. The bartenders and staff know what they are doing. Order two appetizers and drink beer for a few hours and the price and atmosphere is perfect for a date night. Love it!
(5)
Stephanie R.
We tried this place a few times and just couldn't "love" it. I did like their beer so that alone will keep me coming back. Recently we took a trip out with the folks and we ordered a bunch of pizzas. I was a little sad that the parental units picked BJ's but they were paying...so we went along. When the table next to us got their pizza delivered to them my interest peaked a bit. Then I smelled it. All that hot, ooey, gooey cheese, fresh looking toppings. They probably thought I staring..but really I was thinking, "dang people, when is OUR pizza going to be delivered?!" When it finally got to the table it was DELICIOUS! My friend at work says to try the Open Faced Meatball sandwich. Sounds like a Cardiologists dream!
(4)
Jack C.
I have been to a few BJ's Brewhouse restaurants in different States. I will have to say I have never been disappointed by the service nor the food. It's a chain but if you are looking for variety in your entrees and your libations then I would definitely pay them a visit or two. Recently I had the pulled pork sandwich and the thin crispy fries. It was delicious. You can also get the sliders with the pulled pork. They have deep dish pies that are very tasty as well. Give them a shot. You just might like it.
(4)
Nicole B.
My mom and I had lunch here last week. She wanted a turkey burger with fries and I had no idea where we would go until I googled it. BJS was the spot! She had what she wanted and I had a California burger. The food was good and the house made cream soda was great. The customer service was excellent. We definitely enjoyed our lunch :-)
(4)
Trent Z.
This place is great. Admittedly the prices is a little expensive, but they are tasty and they have a large selection of beers and cocktails. Since we do after work happy hour once a month, so I go there pretty regularly. I haven't had any complaints yet. Their Pizookie desserts are delicious!
(4)
Vito L.
the manager (beard guy)is super rude!!! and he don't care about his costumers!!!the food is really bad!!!horrible costumer service!!!
(1)
Cynthia W.
Met one of my South Austin web design clients here for an afternoon meeting. Nice atmosphere, with service that was there when we wanted something, yet unobtrusive when we didn't need anything. We indulged in some potato skins with our drinks. Potato skins! I grew up in a place where these are on every bar or diner menu, and I am just a sucker for them. While not quite as good as the ones I make at home, these were seriously not bad and hit that jones just fine. Since I'm not a beer drinker (I know, I know!), my cocktail was a Pomegranate Sunset, which was new to me. And it rocked. We'll certainly be going back to try some other dishes... and signature cocktails.
(4)
P C.
They have some nice gluten free options such as salads and gf pizza. they also have a pizookie. A warm chocolate chip cookie topped with ice cream and whipped cream. YUM.
(4)
Jason K.
This was one of the best meals I had all year. Seriously, the buffalo chicken flatbread is awesome. The Pazookis were quite possibly the best dessert I've ever had. Beer selection is great. Service was great. Nothing to complain about.
(5)
Eric B.
The beers here are okay. The food is not. I had the pulled pork sandwich which was sickeningly sweet. The fries that came with it (you have the option of thick or skinny, I had the skinny) were the best part of the meal, nice and crisp. People around me had pizzas which seemed satisfactory. I can't say this place is better than any Chili's/Applebees/TGIF type of establishment. I wouldn't waste my time if there are better options around.
(2)
Marcello L.
The food was quite good, as has been my experience before at other locations, and the decor was the standard BJ's upscale-esque (though noisy--bad acoustics), but of the five people we interacted with (as well as other workers, from what we could tell), everyone who works there seems to have been miserable. The service was fine--our server was quite attentive, as a matter of fact--but not one person on staff ever smiled. That has a lot to do with my low score. I also can't stand televisions in restaurants, especially when there's not one seat that doesn't face one (at least they weren't loud). Ambiance is important to me, and I'd rate the overall feel and mood a one star (and a four for the food).
(3)
April F.
Bj's will always be close to my heart my entire family love this place and I do too. There is so,etching for everybody and everything is cooked really well. Which is amazing because they do have an extensive menu. I love their beer section as well. I know I know there are tons of "cooler" spots in Austin to drink craft beer I'm just saying this place has a good selection as well!
(5)
Mai H.
Today was my first time there and I was so surprised by the quality of the food..honestly.. I never thought I'd be so impressed by a chain... I loved the small plates menu. Everything under $5. Mozz and tomato salad with balsamic..$2.95, 2 mini tacos, and seared ahi tuna all under $11 dollars. It filled up both me and my friend and we had a variety. Yes, the portion sizes are small but I felt like I got more than enough for what I was paying. They have some AMAZING Belgian beers! I am from Belgium so I know my beers! They have Westmalle, Kwak, Orval.. all the ones I love. I'd love to try some of their flatbread pizzas and other things. They are super reasonably priced but to be honest I didn't get passed the appetizer portion.
(4)
Linz Q.
I for one think BJ's is rad. I don't normally have a craving for it, nor is it always my 1st thought. BUT...I do like it. I think the staff is great, the food is delish, and I like the look of the place. The inside is super big and you never feel like you are on top of other tables. The portions are HUGE and there is always left overs for the following day. BJ's is a great place to hang out with friends and grab a drink or just go have grub for a laid back evening. I have a few dishes I recommend trying b/c the menu can be a bit much if you don't know where to start. Go for the Balsamic Glazed Chicken, Parmesan Crusted Chicken, or any pizza, or Calzone. I say it's worth a try. There is something for everyone to eat here!
(4)
Brian J.
Over priced food, drinks. What this restaurant does is trick you with their ambiance into thinking its a really nice eatery but in the end its a upscale chilis or applebees. Hand craft brew is nothing special. Appetizers can be good. My girlfriend got the ceaser salad and grilled chicken pasta. Cesar salad was $13.50. Dressing was awful, chicken was bland and she got two croutons. The alfredo chicken pasta was equally awful and expensive. 7 pieces of brocolli, alfredo sauce was dissapointing, chicken bland. The well liqour drinks were $7.50.
(1)
Ctrk C.
5 visits.... Never got my food on time at least 30 minutes for just fries....
(1)
Netters B.
I've tried this place several times and there is Always some kind of issue. 2nd to last visit we were sitting at bar and our appetizer went to the wrong table so it was sent back to the kitchen where the kitchen staff ate our appetizer. Our wait person informed us of this after we asked about it since it had be about 30 minutes since we ordered! Not what you want to hear! Then my last visit we had the biggest Bitch of a wait person. It was like she was pissed and annoyed with us? We asked for a taster of a certain wine- like they do with their beers, and any restaurant will do for you before you purchase a whole glass or bottle. She had to check with her manager to make sure she could do that for us?? Then, when she brought it to us she barely slowed down to SLAM it down on our table and keep walking!? We were like did we offend you in some way?? I got the manager who then brought us over another taster of wine like that was the problem? Now mind you, this is Just a "Glorified" Chilli's you are dining at but, that was the last straw. We will Never be back!!
(1)
Charlotte O.
The moment I walked through the revolving door I was greeted by an essence of happiness and love. I felt as if I was back home in the woods of Virginia. Our server was Wendy. She was beautiful and helped me decide which picture looked the most delicious. I went with the mango Thai chicken salad and it was on my top five salads ever. I've eaten over 500 salads making it a one percenter. #babydolphins (there were no dolphins harmed in the making of this salad)
(5)
Paul S.
One of my favorite places to go. Great burgers and I love all their beers.
(5)
Lauren S.
ABSOLUTE WORST SERVICE EVER. Upon our first visit there last June, we had a terribly rude waitress, not sure of her name, but she was blonde and oblivious. Our pizookie came out completely raw (I love chewy cookies, but with this one- I'm talking warmed up cookie dough), so we sent it back. She brings us our check and takes the pizookie off of our tab...but not another pizookie like we had asked. I left a note on the receipt saying she had ignored us, and while we were waiting patiently for a pizookie from the to-go area, our waitress COMES UP TO ME like a girl in high school and tells me if I would have just "confronted" her, she would have solved the issue. No apology. Fast forward to April, when we were in the neighborhood, were starving, and my boyfriend just wanted a burger. We go in, sit down, and after 10 minutes of waiting in an EMPTY restaurant, a familiar looking blonde girl comes over and awkwardly asks for our drink orders. We go ahead and order, and I try to be polite and friendly just in case it wasn't the same waitress. Even if it was, I would still have been kind, you know? Well, the next morning my boyfriend is missing his debit card. We call BJ's and the manager insists there are no cards with his name on it. Fishy, since we know for a fact we didn't drop it after coming home. A few days later, mysterious charges appear on his card- at the HEB on South Congress, the Whataburger off of Ben White, and Exxon gas station in the area- come on. If someone were to snatch it from our side of town, they probably would not have been trying to use a stolen debit card SURROUNDING THIS BJ'S. Who it could have been that stole the card there, we don't know. Absolutely AWFUL establishment. We'll be chewing out the manager shortly and writing a report to the company. Next time we're craving burgers, we'll stick to the Wendy's across the street.
(1)
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Address :5207 Brodie Lane
Sunset Valley, TX, 78745
Takes Reservations : Yes Delivery : No Take-out : Yes Accepts Credit Cards : Yes Good For : Lunch, Dinner Parking : Private Lot Bike Parking : No Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : No Wi-Fi : No Has TV : Yes Waiter Service : Yes Caters : No
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Andrew F.
My ladyfriend and I really enjoy BJ's. There's lots of jibber-jabber on reviews below about it being crowded, being a chain, but they're doing it wrong. The time to enjoy a good BJ experience is a Sunday afternoon. Any time there's a sporting event on, they have 1/2 off beers, appetizers and personal pizzas. We have a few beers, some avocado eggrolls, kick-ass pizza with bacon and walk out paying $20. Now THAT'S a deal!
(5)Daniel M.
My wife and I will go there probably more than any other place if we are just looking to have a night out. Love the TVs they always have sports tuned in and if you sit in the bar area most of the time you can just walk in and sit. They do get very busy in a flash so not always. They also have a reservation number you can call if you want to make sure you have a seat when you arrive. Very polite and accommodating staff. The last waiter we had seemed nice enough although maybe overwhelmed in the rush that arrived shortly after we did. I only say this because we had to flag him down more than once which I don't like to do...I understand getting busy but never forget about a customer! This is not the norm here but was worth mentioning. I love the selection of beers they have: lights, darks, exotics (or seasonal), They have always been informative when I wanted to try something new, explaining the favor and such. The food is pretty good overall as well. My personal favorite is the Chicken Alfredo!! So good! This last time I got the Parmesan crusted chicken and mashed potatoes. The chicken was cooked really good, soft and moist with a lemon sauce that was perfect with it. The potatoes, while real, left something to be desired because they had no flavor...throw something in...cheese, butter, salt, anything. My wife really enjoys the lettuce wraps on their appetizer menu. The artichoke and spinach dip was awesome, a must try. I don't even like spinach and I enjoyed this dish. The deserts should be world famous if they are not now. The P-zookie, oh wow I love this dessert so much. be warned it is great but very filling and rich. A warm chocolate chunk cookie on a warm pan with vanilla ice cream on top. I will continue to enjoy this Restaurant and recommend it to others as well! Cleaniness -- 5 stars Staff -- 4 stars Food -- 4 stars Atmosphere -- 4.5 stars Overall -- 4.3 stars
(4)Celine S.
Terrific place to go hang out with friends.. watch a game.. have a wonderful dinner off of their really terrific menu!!! You just can't go wrong here! :-)
(5)Leila M.
As of now, I've been to BJ's four times. My review is a conglomeration of these four visits. BJs is a glorified "holier than thou" Chilis with a lot more real estate, AWESOME BEER AND ALE SELECTION and a sincere attempt of providing good customer service while food quality is diverse but not exactly better for the price. 1) first time visit I went with a friend, Jimmy. Appetizers were good, and the servers and waiters were EXTREMELY kind and professional, VERY hospitable but still managed to mess up my order. I specifically said "I Do Not Eat Pork" and I ordered a wedge salad. The menu doesn't say the Iceberg Wedge Salad comes with bacon - but apparently, people don't understand pork = pig = bacon = ham. I dismissed this and they probably dismissed it too because I was with a friend. Jimmy is a good friend and a big guy, he ate his salad and mine while I waited for my kosher one. I ended up having my over-cooked steak with bacon on the baked side potato too (which needed to be returned). Sucked but oh well. Like I said - big guy and good hungry friend. And first time there. BTW - baked potatoes here are HUGE and well piled when you specify what you want on them. They have an extensive menu of baked potatoes as a whole meal. Oh, and PS - their Chili is not kosher either (it is pork). 2) Second visit - came back here with a good group of friends and sat at bar. GREAT service! FULL BAR and an AMAZING selection of beers and ales and you name it. I was very impressed. 3) Third visit: came to visit with my younger sister, hungry from soccer practice and since this is in my neck of the woods, took her to BJs. We both ordered the Iceberg Wedge Salad - ordered WITH NO BACON. She got a Turkey Burger and I ordered a MEDIUM RARE STEAK with a baked potato and again - with NO bacon. Guess what happened? Both Wedge Salads had bacon, my baked potato had bacon and someone cooked the fark out of that steak until it was leather. In all fairness, my sister LOVED her Turkey Burger w/ Avocado. I tasted her wedge fries while I waited for the steak and salad and they were AWESOME! But management realized they messed up, not once but thrice, so I have to give them credit for comping a good part of the bill and providing a free desert. She left there happy (I don't eat sweets). So we went back.... 4) Fourth visit - went again with my sister this past weekend to give it another shot. She ordered the BJ's Burger with wedge fries and a side Iceberg Salad. I ordered the Pot Roast Dish with a side Wedge Iceberg Salad. I specifically told the waiter that WE DO NOT WANT BACON on the salads!! Whargharbl@!@!$ Guess what happened (suspense and drum roll) I actually had a server other than our waiter put down TWO Iceberg Wedge Salads WITH (wait for it, wait for it....) BACON and say, "Salads WITHOUT bacon" in front of us! I was so dumbfounded I couldn't even respond to him. My sister suspected it but I wanted to give BJs the benefit of the doubt. We both laughed out loud! Sure enough, our salads had bacon on them. My guess, miscommunication between kitchen, management, waiters and staff. I know YOU probably love bacon, but I can't eat it. I just don't dig the pig. And if I request it not be on my salad, baked potato, or whatever, the kitchen should understand this. I've been very nice to this place so far because I really want to like it and I keep coming back. It's close by, the staff is awesome but sometimes they can be moronic, and I really like what they are trying to do - BUT I will NOT support the same mistake done again and again and again. That is the definition of insanity. GET IT RIGHT; after THREE fails with the same client the client will call it quits. Oh and on the food - again, BJs model is a hybrid between Cheescake Factory and Chilis. Still will return to see if I can Russian Roulette a favorite on their 20+ page menu, but so far, if you mess up a salad, I can't trust you on the main course, just yet. I'll be back because their food is not too far away but my patience may wear thin if the same issue is repeated.
(3)David R.
I really like this place. It is kind of like what would happen if Disney Land did microbrews - pretty commercialized version of something we all love for being different. But they did it right. The food is good, there are big screens with sports everywhere, and the beer is really good. I love the beer sampler. I had the dark one and it was good and fun. What I really like is it is fun for me as a guy who likes beer, but I can bring the wife and kid. My 3 year old had chicken fingers and french fries shaped like smiley-faces. He enjoyed the lighting and looking at all of the stuff. My wife enjoyed her food and trying some of my beers. This is one of my favorite places if *dad gets to pick dinner.
(5)Anne Marie N.
Not at all bad for a chain! Seriously! Maybe it's just my memory of the beer sampler talking, but I genuinely enjoyed myself here! If you like beer, it is absolutely worth a try, even if you're a big food snob and you never go to chains.They brew their own beer and the samplers are very fun. There is sure to be one you'll want to try and they're generous with their sample sizes too (think cups not shot glasses). I did actually eat something (ha) and that was nice as well. I ended up going with the Italian Market Salad which was really big and they didn't skimp on the ingredients. I hate when a restaurant serves me a salad and it's mostly iceberg lettuce with one tomato and one olive. Not so here. This is a great and filling salad that tasted really fresh and was covered in delicious olives and fresh mozzarella cheese plus artichokes and other veggies. It was super filling which was a pleasant surprise. Despite all this food and beer there was also room left for dessert so we gave their "Pizookie" a try. Stupid as the name is, this thing is freaking tasty. It's basically a freshly baked cookie sitting in a deep dish like a pizza and topped with ice cream. It's deliciously soft. You can't go wrong with this thing. Trust me. All in all this is a satisfying chain restaurant. I'm definitely liking it a lot more than other similar counterparts (Chilis, TGIFriday's etc.) and I'd definitely come back to try a red velvet Pizookie.
(3)Eugene L.
Negra Modelo on tap. Was I dreaming? I've always been a fan of BJ's, good food, environment, comfy booths/tables, lots of tv's. I'm very excited for the north location in arbor walk closer to me, hope it doesn't dissappoint.
(5)Glenn R.
Cheap lunch. Had a half flatbread pizza (Margarita) w/ salad for the under 575 calorie lunch and was somewhat satisfied. The main reason why it was under 575 calories was because the portions were so small. Service was fast, which is great for lunch.
(3)Ted S.
This is a good place to eat "good" food. It's not fancy and some things I find questionable in popularity. I was told the deep dish pizza was quite good but found it way too doughy. The avocado eggrolls are really good though and so are the salads. In my experience eating here, seven out of ten times I have experienced a good quality/value/atmosphere. The other times not so much....but it's just a chain so my expectations aren't really too high. One thing that I did find really annoying is the policy on call ahead reservations. My family arrived without reservations one busy evening and I was told that the wait was about 20 minutes, which was fine. I expect a plus or minus of a bit, but when 30 minutes passed and I asked about our table, I was told that several parties that had called ahead had arrived and our place was taken, (at least four times) by these other parties. Our wait time was about 50 min. We never would have stayed had we known our wait time was over half an hour. I think it best to either have a reservation policy or don't, but don't punish waiting customers by extending their wait times more than double the initial time estimate. If it wasn't for the starving kid we would have left. It's a good place but not much more than a 20 minute wait kind of good. The same night we had the long wait was one of the three times that was really poor in terms of both service and food. It appears as though they can't handle busy. If they aren't overly busy it's three stars and if are it's one to two stars.
(3)Eryk L.
The atmosphere is great, and inviting. We started off with the Avocado rolls. Fresh and delicious, just don't eat with a fork and knife. These little critters are better to eat with your hands. I can't remember exactly what I had but it was to die for, and I almost did from great taste. A Southern Chicken Steak or something was in front of me. Breaded chicken on golden mashed potatoes, corn and red peppers on the side.. OMG delicious... I will SO be back in a heart beat..
(5)Chris D.
I don't what to say except consistent and excellent! I have been ordering BJ's through "Eat Out In" for some time now and I have tried many of their offerings. The pizza is eh, the burgers are alright but the entree's I've had have been perfect. The Jambalaya is a bit overpriced but better than any "cajun" restaurant. The Salmon, steak, ribs and pasta's are great, the cajun pasta is one of the best priced items on the menu imo. All in all, I love the food. The prices are not loveable but you're paying for consistency and not necessarily the absolutely quality one would expect for upwards of $14 meals. I highly recommend trying it!
(4)Jayson H.
I go to BJ's about once a month. The food is always fantastic and they have some very good house beers. My personal favorites are; Great White Pizza and Parmesan Crusted Chicken with a Harvest Hefeweizen to wash it down. My girlfriend gets salads and house mixed drinks which she always enjoys. I have never had any problems with the food.... when It was brought out correctly. Which brings me to my only complaint... Service. Either they don't train enough or they don't care enough to make sure their servers are attentive enough to get orders right and follow up with their tables. I've had issues on many occasions where service was slow or just unprofessional. It doesn't keep me from coming back because the food and beers are that good. It also helps to have a wall of TV's in the bar for me to watch my sports. If you are going on a Friday or Saturday make sure you call ahead to get your name on the list. They have up to an hour wait most Fri and Sat nights. The bar is always first come first serve so even if you are on the list, you can often get a table in the large bar area before you are called up.
(4)Beth T.
Terrible food and rude staff... lame bartender with an additude... was there 3 hours and only served 2 drinks while sitting at bar. I will never return! Way better places in town to bother wasting time at this place!
(1)Bekah D.
Blah food, but decent beer on draft!
(3)Danielle M.
THE WORST SERVICE OF MY LIFE AT ANY RESTAURANT. If I could give 0 stars or negative stars I would. Our waiter completely ignored us after our drink order. It took 40 minutes to bring us sweetener for our teas. We got our food 45 minutes after ordering and of course my pizza was wrong. My wife's pasta had a hair in it and it took another 10 min before I was even able to flag someone down. After waiting another 40 min we still didn't have the pasta and asked for our check. My wife and daughter never got their food. The waiter said smuggly "at least you don't have to pay for your dinner." Needless to say I was fuming and my wife had to calm me down before we left. WE WERE COMPLETELY IGNORED BY EVERYWHERE PERSON WORKIMG, RECEIVED THE WRONG FOOD, HAD A HAIR IN THE FOOD, AND LEFT HUNGRY!!! Luckily Wendy's was close and they actually know how to give the right order. Freaking horrible horrible horrible. Never will return.
(1)Ana C.
Great service and great food!! First time coming here but will definitely be coming back!
(5)Jennifer O.
Yeeeecccch. I'll give them 1 star for decent atmosphere and service, and another star for decent beer. I tried the Jeremiah Red which was tasty, and my dining companions had the Blonde which everyone seemed to enjoy. But as a restaurant, this place just doesn't deliver. I ordered a pasta dish thinking that an extensive pasta selection on their menu meant they knew what they were doing. My mistake! The "chardonnay shrimp" pasta now holds the distinction of being the single worst pasta dish I've ever ordered in a restaurant. "Bland" is far too generous a word for the sauce that this pasta was swimming in. Not creamy, not cheesy, not tomatoe-y, and certainly not as flavorful as the word "chardonnay" in the title would imply. I've had better pasta sauce from a JAR, but I paid $14.95 for this "creation" -- talk about an expensive mistake. My boyfriend ordered a meatloaf sandwich that ranked somewhere between Lean Cuisine and Stouffer's on the meatloaf spectrum of deliciousness. What a disappointment. One beer, one appetizer, 2 entrees, and some tax + plus tip later, I was out $61 and wishing that I had gone to Carraba's, or even Cheesecake Factory. Don't reward lazy, uninspired, California chain cuisine.
(2)Carolyn N.
I have consistently had excellent service and food at this BJs location. Love the Sweet Pig deep dish and a Buffalo Bite. Amazing meatloaf too. Great HH 3-7 Mon-Fri offers 1/2 price personal pizzas and $1 off their pints, love their Porter, Stout and Pale Ale. They recently started a Rewards Program and sent emails with news and special offers, worth the effort to sign up
(5)Shea S.
It's not often I give a chain like this such high remarks, but to me it has earned it. I've been to a couple of BJ's and have really enjoyed it each time. Their beer is actually really good; way better than most of the Rock Bottoms I've been to. Be sure to get the red, as it may be the best red I've had. The food is also really good, and the menu seems like it's a mile long. Seriously, the toughest decision you'll have all day is what on earth you're in the mood for. Pizza? Yeah, there's like five million styles and kinds. Burgers? Yes please. Seafood? Beer battered of course. Pasta? All kinds. And it goes on and on...to dessert. If you somehow have room, and friendly assistants, get some form of Pizookie. And no, I'm not going to explain what on earth a Pizookie is, but you'll thank me later for getting one. And it gets awesomer. I'm told that whenever there's a game on (any game), it's happy hour (this may be only the Austin location). Good beer, endless food options, and sports on the boob tube. Why am I at home writing this and not at BJ's?
(4)Claud Byron Y.
After having driven past this place a few times, and having my curiosity peaked, I looked at their website and found that they have one of my favorite items: Micro-Brewery selections! My Wife recommended that we stop by and I was all for it. When we arrived, we were greeted very politely and professionally and shown to our Table. The setting was very clean, the noise level was very nice for the time we were there (Approx 1pm). Our Servers name was Lisa and she was such a cutie. What a wonderful personality and very friendly. She kidded with us and helped us understand the specials and Beer of the Day selections. She made us feel very welcome to be there. The food came out fresh, hot and plated well. My Wife ordered one of the Personal Pizza's and it looked great, and tasted great also. She enjoyed both the size (Not too big, not too small, Just right!), and the Flavor. She also had one of the Peach Beverages and she mentioned that it tasted very good. I ordered the Bacon and Bleu Burger with wedge fries and I couldn't have been happier with it. The Angus beef was done to my liking and the flavor combination was great. Sometimes you get a burger like this and they tend to put too much Bleu Cheese on it and it gets overpowered. This wasn't the case. It had just the right amount of cheese, and bacon to make it a very enjoyable burger. Again, what made our visit to BJ's so enjoyable was our Server. Lisa was funny, cute, entertaining and knowledgeable. Her smile was nice to see, and it was real, not just for our table, but all the time. When we dine out, whether it is a fast food stop, or a more elegant dining experience, or anything between, it's always a joy and a pleasure to have a positive experience across the board. For this, we want to thank all the Staff at the Brodie location for showing up with their A-Game and making our visit fun, positive and enjoyable. Thanks LISA!!! You were/are Awesome!!!! Hope to have you as our Server again, and again!!!!
(4)Heather L.
We miss you!!!! Now that we live in North Austin, we haven't been to this location in quite a while. BUT this is the best BJ's location in town. The bartenders and staff know what they are doing. Order two appetizers and drink beer for a few hours and the price and atmosphere is perfect for a date night. Love it!
(5)Stephanie R.
We tried this place a few times and just couldn't "love" it. I did like their beer so that alone will keep me coming back. Recently we took a trip out with the folks and we ordered a bunch of pizzas. I was a little sad that the parental units picked BJ's but they were paying...so we went along. When the table next to us got their pizza delivered to them my interest peaked a bit. Then I smelled it. All that hot, ooey, gooey cheese, fresh looking toppings. They probably thought I staring..but really I was thinking, "dang people, when is OUR pizza going to be delivered?!" When it finally got to the table it was DELICIOUS! My friend at work says to try the Open Faced Meatball sandwich. Sounds like a Cardiologists dream!
(4)Jack C.
I have been to a few BJ's Brewhouse restaurants in different States. I will have to say I have never been disappointed by the service nor the food. It's a chain but if you are looking for variety in your entrees and your libations then I would definitely pay them a visit or two. Recently I had the pulled pork sandwich and the thin crispy fries. It was delicious. You can also get the sliders with the pulled pork. They have deep dish pies that are very tasty as well. Give them a shot. You just might like it.
(4)Nicole B.
My mom and I had lunch here last week. She wanted a turkey burger with fries and I had no idea where we would go until I googled it. BJS was the spot! She had what she wanted and I had a California burger. The food was good and the house made cream soda was great. The customer service was excellent. We definitely enjoyed our lunch :-)
(4)Trent Z.
This place is great. Admittedly the prices is a little expensive, but they are tasty and they have a large selection of beers and cocktails. Since we do after work happy hour once a month, so I go there pretty regularly. I haven't had any complaints yet. Their Pizookie desserts are delicious!
(4)Vito L.
the manager (beard guy)is super rude!!! and he don't care about his costumers!!!the food is really bad!!!horrible costumer service!!!
(1)Cynthia W.
Met one of my South Austin web design clients here for an afternoon meeting. Nice atmosphere, with service that was there when we wanted something, yet unobtrusive when we didn't need anything. We indulged in some potato skins with our drinks. Potato skins! I grew up in a place where these are on every bar or diner menu, and I am just a sucker for them. While not quite as good as the ones I make at home, these were seriously not bad and hit that jones just fine. Since I'm not a beer drinker (I know, I know!), my cocktail was a Pomegranate Sunset, which was new to me. And it rocked. We'll certainly be going back to try some other dishes... and signature cocktails.
(4)P C.
They have some nice gluten free options such as salads and gf pizza. they also have a pizookie. A warm chocolate chip cookie topped with ice cream and whipped cream. YUM.
(4)Jason K.
This was one of the best meals I had all year. Seriously, the buffalo chicken flatbread is awesome. The Pazookis were quite possibly the best dessert I've ever had. Beer selection is great. Service was great. Nothing to complain about.
(5)Eric B.
The beers here are okay. The food is not. I had the pulled pork sandwich which was sickeningly sweet. The fries that came with it (you have the option of thick or skinny, I had the skinny) were the best part of the meal, nice and crisp. People around me had pizzas which seemed satisfactory. I can't say this place is better than any Chili's/Applebees/TGIF type of establishment. I wouldn't waste my time if there are better options around.
(2)Marcello L.
The food was quite good, as has been my experience before at other locations, and the decor was the standard BJ's upscale-esque (though noisy--bad acoustics), but of the five people we interacted with (as well as other workers, from what we could tell), everyone who works there seems to have been miserable. The service was fine--our server was quite attentive, as a matter of fact--but not one person on staff ever smiled. That has a lot to do with my low score. I also can't stand televisions in restaurants, especially when there's not one seat that doesn't face one (at least they weren't loud). Ambiance is important to me, and I'd rate the overall feel and mood a one star (and a four for the food).
(3)April F.
Bj's will always be close to my heart my entire family love this place and I do too. There is so,etching for everybody and everything is cooked really well. Which is amazing because they do have an extensive menu. I love their beer section as well. I know I know there are tons of "cooler" spots in Austin to drink craft beer I'm just saying this place has a good selection as well!
(5)Mai H.
Today was my first time there and I was so surprised by the quality of the food..honestly.. I never thought I'd be so impressed by a chain... I loved the small plates menu. Everything under $5. Mozz and tomato salad with balsamic..$2.95, 2 mini tacos, and seared ahi tuna all under $11 dollars. It filled up both me and my friend and we had a variety. Yes, the portion sizes are small but I felt like I got more than enough for what I was paying. They have some AMAZING Belgian beers! I am from Belgium so I know my beers! They have Westmalle, Kwak, Orval.. all the ones I love. I'd love to try some of their flatbread pizzas and other things. They are super reasonably priced but to be honest I didn't get passed the appetizer portion.
(4)Linz Q.
I for one think BJ's is rad. I don't normally have a craving for it, nor is it always my 1st thought. BUT...I do like it. I think the staff is great, the food is delish, and I like the look of the place. The inside is super big and you never feel like you are on top of other tables. The portions are HUGE and there is always left overs for the following day. BJ's is a great place to hang out with friends and grab a drink or just go have grub for a laid back evening. I have a few dishes I recommend trying b/c the menu can be a bit much if you don't know where to start. Go for the Balsamic Glazed Chicken, Parmesan Crusted Chicken, or any pizza, or Calzone. I say it's worth a try. There is something for everyone to eat here!
(4)Brian J.
Over priced food, drinks. What this restaurant does is trick you with their ambiance into thinking its a really nice eatery but in the end its a upscale chilis or applebees. Hand craft brew is nothing special. Appetizers can be good. My girlfriend got the ceaser salad and grilled chicken pasta. Cesar salad was $13.50. Dressing was awful, chicken was bland and she got two croutons. The alfredo chicken pasta was equally awful and expensive. 7 pieces of brocolli, alfredo sauce was dissapointing, chicken bland. The well liqour drinks were $7.50.
(1)Ctrk C.
5 visits.... Never got my food on time at least 30 minutes for just fries....
(1)Netters B.
I've tried this place several times and there is Always some kind of issue. 2nd to last visit we were sitting at bar and our appetizer went to the wrong table so it was sent back to the kitchen where the kitchen staff ate our appetizer. Our wait person informed us of this after we asked about it since it had be about 30 minutes since we ordered! Not what you want to hear! Then my last visit we had the biggest Bitch of a wait person. It was like she was pissed and annoyed with us? We asked for a taster of a certain wine- like they do with their beers, and any restaurant will do for you before you purchase a whole glass or bottle. She had to check with her manager to make sure she could do that for us?? Then, when she brought it to us she barely slowed down to SLAM it down on our table and keep walking!? We were like did we offend you in some way?? I got the manager who then brought us over another taster of wine like that was the problem? Now mind you, this is Just a "Glorified" Chilli's you are dining at but, that was the last straw. We will Never be back!!
(1)Charlotte O.
The moment I walked through the revolving door I was greeted by an essence of happiness and love. I felt as if I was back home in the woods of Virginia. Our server was Wendy. She was beautiful and helped me decide which picture looked the most delicious. I went with the mango Thai chicken salad and it was on my top five salads ever. I've eaten over 500 salads making it a one percenter. #babydolphins (there were no dolphins harmed in the making of this salad)
(5)Paul S.
One of my favorite places to go. Great burgers and I love all their beers.
(5)Lauren S.
ABSOLUTE WORST SERVICE EVER. Upon our first visit there last June, we had a terribly rude waitress, not sure of her name, but she was blonde and oblivious. Our pizookie came out completely raw (I love chewy cookies, but with this one- I'm talking warmed up cookie dough), so we sent it back. She brings us our check and takes the pizookie off of our tab...but not another pizookie like we had asked. I left a note on the receipt saying she had ignored us, and while we were waiting patiently for a pizookie from the to-go area, our waitress COMES UP TO ME like a girl in high school and tells me if I would have just "confronted" her, she would have solved the issue. No apology. Fast forward to April, when we were in the neighborhood, were starving, and my boyfriend just wanted a burger. We go in, sit down, and after 10 minutes of waiting in an EMPTY restaurant, a familiar looking blonde girl comes over and awkwardly asks for our drink orders. We go ahead and order, and I try to be polite and friendly just in case it wasn't the same waitress. Even if it was, I would still have been kind, you know? Well, the next morning my boyfriend is missing his debit card. We call BJ's and the manager insists there are no cards with his name on it. Fishy, since we know for a fact we didn't drop it after coming home. A few days later, mysterious charges appear on his card- at the HEB on South Congress, the Whataburger off of Ben White, and Exxon gas station in the area- come on. If someone were to snatch it from our side of town, they probably would not have been trying to use a stolen debit card SURROUNDING THIS BJ'S. Who it could have been that stole the card there, we don't know. Absolutely AWFUL establishment. We'll be chewing out the manager shortly and writing a report to the company. Next time we're craving burgers, we'll stick to the Wendy's across the street.
(1)